top of page

Typically processed within 24-48 hours

Post-Booking Service Requests

Need to add baggage, select a seat, request a meal, or make changes to your booking? Submit your request below and our team will handle it for you.

What do you need help with?

Select a service to submit your request

Cancel Ticket

Request

Cancel your booking with easy refund options

Request

Reschedule Flight

Request

Update your flight to a new date or time

Request

Medical Cancellation

Request

Cancel due to medical emergency with documents

Web Check In

Request

Save time at the airport with web check-in

Request

Wheelchair Assistance

Request

Request wheelchair or mobility assistance

Name/Gender Correction

Fix spelling errors in passenger names

Add Infant

Request

Add infant (under 2 years) to your booking

Excess Baggage

Request

Add check-in or cabin baggage to your booking

Add Meal

Request

Add or change in-flight meal options

Book Seat

Request

Choose or change your preferd seat

Other Services

Any other post-booking change or special requests 

Button

Note: Our Support team requires minimum 24-48 hours to act upon your raised request

Terms and Conditions

  • Requests must match the government-issued ID or passport.

  • Happyfares acts solely as an intermediary and does not guarantee confirmation of any service.

  • All services are chargeable subjected to airline policies.

  • Wheelchair assistance is provided free of charge by domestic airlines.

  • Service requests must be submitted within the stipulated timelines defined by the respective airline.

  • Regardless of any circumstances, the final decision regarding your request will be from the Airlines.

  • Happyfares shall not be held responsible for delays or rejections from the airline.

Offers and Coupons

Wheelchair Addition Details

Terms and Conditions

  • Happyfares will communicate your request with the respective airline on your behalf. Regardless of any circumstances, the final decision  regarding Wheelchair Addition will be from the Airlines.

Note: Our Support team requires minimum 24-48 hours to act upon your raised request.

Infant Addition Details

Terms and Conditions

  • For SPECIAL CATEGORY Group Promotional Fare, infant will be added 1 day prior departure.

  • Infant age shouldn't be more than 2 years.

  • Flyer have to provide valid Proof of Birth.

  • Infant will be added on a chargeable basis and charges depends upon airline to airline

Note: Our Support team requires minimum 24-48 hours to act upon your raised request

Medical Cancellation Details

Terms and Conditions

  • Happyfares will communicate your request with the respective airline on your behalf. Regardless of any circumstances, the final decision  regarding Cancellation and Refund will be of the Airlines

  • Documents required:

    • Medical Summary,

    • Doctor's Prescription or Test Reports, 

    • Unfit to fly certificate,

    • Discharge Summary (if any) 

    • Relationship Proof (in case of multiple passengers or if patient is a relative) 

Note: Our Support team requires minimum 24-48 hours to act upon your raised request

Excess Baggage Details

Terms and Conditions

  • Happyfares will communicate your request with the respective airline on your behalf. Regardless of any circumstances, the final decision regarding the Excess Baggage Request will be of the Airlines.

Note: Our Support team requires minimum 24-48 hours to act upon your raised request.

Seat Booking Details

Terms and Conditions

  • Seat Selection will be made on a chargeable basis depending upon seat preference or on availabilty.

  • Happyfares will communicate your request with the respective airline on your behalf. Regardless of any circumstances, the final decision regarding the request will be of the Airlines.

Note: Our Support team requires minimum 24-48 hours to act upon your raised request.

Meal Addition Details

Terms and Conditions

  • We only entertain VEG MEALS as part of our company policy.

  • Meal will be added as per meals available on the airline portal.

  • Meal will be added on a chargeable basis depending upon meal preference and availablity.

  • Happyfares will communicate your request with the respective airline on your behalf. Regardless of any circumstances, the final decision regarding the request will be on the Airlines.

Name/Gender Correction Details

Terms and Conditions

  • Airline allows us to do any modifications in name for only upto 3 characters.

  • There should not be any changes in the Name Pronunciation.

  • For international travel, Upload only passport copy.

  • Happyfares will communicate your request with the respective airline on your behalf. Regardless of any circumstances, the final decision regarding Name Correction will be of the Airlines.

Note: Our Support team requires minimum 24-48 hours to act upon your raised request.

jpg, jpeg, pdf only upto 10mb

Frequently asked questions

Quick answers to common queries about post-booking-services

How long does it take to process a service request?

Service requests are typically processed within 24–48 hours.

Will I be charged extra for these services?

Charges depend on airline policy.

Can I cancel a service request after submitting?

Yes, contact support before processing begins.

What documents are needed for medical cancellation?

Medical certificate and supporting documents are required.

Can I add an infant to an already confirmed booking?

Yes, infants can be added depending on airline policy.

bottom of page